Reported Nov 5, 2025 · Ongoing

Good Neighbor Pharmacy, TRUE METRIX Self Monitoring Blood Glucose Meter. Model/Catalog Number: RE4011-01.

Trividia Health, Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Trividia Health, Inc. · 2400 Nw 55th Ct · Ft Lauderdale, FL · 33309-2672

Is this the product you have?

  • Good Neighbor Pharmacy, TRUE METRIX Self Monitoring Blood Glucose Meter
  • Model/Catalog NumberRE4011-01
Lot codes and dates
  • Model/Catalog NumberRE4011-01
  • UDI-DI (Meter Kit)00087701426254
  • UDI-DI (Meter)00021292007690
  • Serial Numbers

    601 of 601 codes

    • T13908301
    • T13908302
    • T13908303
    • T13908304
    • T13908305
    • T13908306
    • T13908307
    • T13908308
    • T13908309
    • T13908310
    • T13908311
    • T13908312
    • T13908313
    • T13908314
    • T13908315
    • T13908316
    • T13908317
    • T13908318
    • T13908319
    • T13908320
    • T13908321
    • T13908322
    • T13908323
    • T13908324
    • T13908325
    • T13908326
    • T13908327
    • T13908328
    • T13908329
    • T13908330
    • T13908331
    • T13908332
    • T13908333
    • T13908335
    • T13908336
    • T13908337
    • T13908338
    • T13908339
    • T13908340
    • T13908341
    • T13908342
    • T13908343
    • T13908344
    • T13908345
    • T13908346
    • T13908347
    • T13908348
    • T13908349
    • T13908350
    • T13908351
    • T13908352
    • T13908353
    • T13908354
    • T13908355
    • T13908356
    • T13908357
    • T13908358
    • T13908359
    • T13908360
    • T13908361
  • Expiration Date02/21/2030
Amount recalled
601 units

Where it was sold

Why it was recalled

Manufacturing defect causing LCD display issues with missing or partial segments (ghosting) that can result in misreading glucose values, potentially leading to inappropriate treatment decisions for diabetes management.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Data as of Sep 19, 5:39 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.