Reported Dec 30, 2015 · Terminated

Ingenuity Core Computed Tomography X-ray system

Philips Medical Systems (Cleveland) Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Philips Medical Systems (Cleveland) Inc · 595 Miner Rd · Cleveland, OH · 44143-2131

Is this the product you have?

  • Ingenuity Core Computed Tomography X-ray system
Lot codes and dates
  • Model No. 728321
  • S/N

    133 of 133 codes

    • 52007
    • 52008
    • 52010
    • 52013
    • 52014
    • 52015
    • 52018
    • 52019
    • 52020
    • 52021
    • 52024
    • 52027
    • 52032
    • 52033
    • 52034
    • 52035
    • 52036
    • 52037
    • 52038
    • 52040
    • 52041
    • 52042
    • 52045
    • 52046
    • 52047
    • 52048
    • 52051
    • 52053
    • 52055
    • 52057
    • 52058
    • 52060
    • 52064
    • 52065
    • 52067
    • 52068
    • 52069
    • 52070
    • 52075
    • 52078
    • 310017
    • 310026
    • 310039
    • 310042
    • 310052
    • 310055
    • 310059
    • 310064
    • 310069
    • 310071
    • 310081
    • 310088
    • 310098
    • 310111
    • 310113
    • 310119
    • 310121
    • 310133
    • 310143
    • 310144
Amount recalled
135 Units

This recall covers 6 products

The agency filed one notice per product. You are reading one of them; the other 5 are below.

Where it was sold

  • Nationwide

Why it was recalled

Perfusion scan feature may not be available on machines running software versions 4.1.2, 4.1.3, and 4.1.4. Customers previously using the basic axial perfusion software (versions preceding 4.1.2) without buying the helical perfusion license key could not access the basic axial perfusion feature after upgrading to software version 4.1.2.

This product could cause temporary or reversible health problems — stop using it.

Want the full recall guide?

The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Jun 26, 2018 · Data as of Sep 19, 6:01 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.