Reported Mar 14, 2018 · Terminated

Brilliance Big Bore Radiology CT with 4.2.0 software version. Model #' 728244 Product Usage: Computed Tomography X-ray…

Philips Medical Systems (Cleveland) Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Philips Medical Systems (Cleveland) Inc · 595 Miner Rd · Cleveland, OH · 44143-2131

Is this the product you have?

  • Brilliance Big Bore Radiology CT with 4.2.0 software version. Model #' 728244
  • Product UsageComputed Tomography X-ray systems intended to produce cross-sectional Images of the body by computer reconstruction of X-ray transmission data taken at different angles and planes. These devices may include signal analysts and display equipment, patient and equipment supports, components, and accessories
Lot codes and dates
  • Brilliance Big Bore Radiology CT with 4.2.0 software version. Model #' 728244 Serial #s:

    119 of 119 codes

    • 76009
    • 76030
    • 76034
    • 76007
    • 76013
    • 76014
    • 76028
    • 76047
    • 76045
    • 76073
    • 76054
    • 76077
    • 76079
    • 76069
    • 76052
    • 76083
    • 76104
    • 76082
    • 76068
    • 76100
    • 76081
    • 76092
    • 76103
    • 76097
    • 76105
    • 76043
    • 76062
    • 760007
    • 76037
    • 76090
    • 76035
    • 76004
    • 76036
    • 76072
    • 76005
    • 76015
    • 760011
    • 76033
    • 76018
    • 76019
    • 76060
    • 76056
    • 76044
    • 76094
    • 76066
    • 76038
    • 76049
    • 76046
    • 76040
    • 76085
    • 76042
    • 76003
    • 76041
    • 76058
    • 76026
    • 76059
    • 76001
    • 760015
    • 76012
    • 760001
Amount recalled
119

This recall covers 3 products

The agency filed one notice per product. You are reading one of them; the other 2 are below.

Where it was sold

  • Nationwide

Why it was recalled

Software issues including: Software errors that may result in Extended Field of View check message not displayed when Field of View is set >600 mm for a paused scan; Request for change to automatically turn on the center x/y 0 setting and the disable result rotation setting when turning on the CT simulation Exam Card; Software errors that may result in Tumor LOC allowing POI (Point of Interest) locking when a non-isocenter slice is displayed; Software errors that may result in partial set of images or inability to generate CT images.

This product could cause temporary or reversible health problems — stop using it.

Want the full recall guide?

The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Jul 2, 2019 · Data as of Sep 19, 4:46 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.