Reported Mar 14, 2018 · Terminated

Philips Network Firewall (Cisco ASA 5506), Model # 867098

Philips Electronics North America Corporation

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Philips Electronics North America Corporation · 3000 Minuteman Rd · Andover, MA · 01810-1032

Is this the product you have?

    • Philips Network Firewall (Cisco ASA 5506)
    • Model # 867098
Lot codes and dates
  • Serial Numbers for use in U.S.A.:
    • JMX2030Y2B8
    • JMX2030Y2CR
    • JMX2030Y2BN
    • JMX2030Y2AY
    • JMX2040Y2NZ
    • JMX2022Y1U4
    • JMX2040Y2NU
    • JMX2045Y2L0
    • JMX2030Y2D9
    • JMX2030Y2B1
    • JMX2035Y0XC
    • JMX2035Y0XT
    • JMX2030Y2DY
    • JMX2035Y0XA
    • JMX2040Y2R2
    • JMX2031Y0EV
    • JMX2039Y1FZ
    • JMX2030Y2BT
    • JMX2030Y2EE
    • JMX2030Y2DM
    • JMX194840WA
    • JMX2014419Y
    • JMX201441AB
    • JMX201441A4
    • JMX2014Z155
    • JMX2014Z15C
    • JMX2014Z15L
    • JMX2039Y1H7
    • JMX2039Y1H5
    • JMX2039Y1HR
    • JMX2039Y1JM
    • JMX2022Y194
    • JMX2018Z009
    • JMX2022Y15F
    • JMX2040Y2QP
    • JMX2030Y2PZ
    • JMX2045Y2E4
    • JMX20184033
    • JMX2030Y2A8
    • JMX2039Y1GB
    • JMX2040Y2P9
    • JMX2030Y2E6
    • JMX2030Y2EG
    • JMX2022Y181
    • JMX2022Y1A7
    • JMX2040Y2QW
    • JMX2030Y2B6
Amount recalled
332 units

Where it was sold

  • Nationwide

Why it was recalled

Firewall installed with Philips IntelliVue Information Center iX or Information Center Classic may have a defective component, which may result in loss of connection to the Information Center iX. The defect involves the clock signal component within the firewall. This component has a high probability of failing in appliances that have been running for greater than 18 months. If the clock signal component were to fail, the firewall will stop functioning, will not boot, and is not recoverable. This failure will result in loss of communication between devices that are separated by the firewall, which may cause the Information Center to reboot.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Jul 1, 2019 · Data as of Sep 19, 6:05 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.