Reported Jul 13, 2022 · Ongoing

syngo Application software VE20 (Material Number 10848815) installed on the Artis pheno and Artis icono systems as…

Siemens Medical Solutions USA, Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Siemens Medical Solutions USA, Inc · 40 Liberty Blvd · Malvern, PA · 19355-1418

Is this the product you have?

syngo Application software VE20 (Material Number 10848815) installed on the Artis pheno and Artis icono systems as follows

3 of 3 products

Products covered by this recall
Model / numberProduct as published
10849000(2) Artis icono biplane
11327600(3) Artis icono floor
11327700
Lot codes and dates
  • (1)Artis
  • Pheno UDI-DI04056869046877 (2)Artis
  • icono biplane UDI-DI04056869063317 (3)
  • Artis icono floor- UDI-DI04056869149325
  • S/NSerial

    127 of 127 codes

    • 170319
    • 180062
    • 180054
    • 180019
    • 164719
    • 164712
    • 180065
    • 180056
    • 180057
    • 180041
    • 180421
    • 180317
    • 180034
    • 164740
    • 180349
    • 180301
    • 164722
    • 180367
    • 180382
    • 180060
    • 164311
    • 170026
    • 180337
    • 164763
    • 180070
    • 180048
    • 180083
    • 164735
    • 180087
    • 180370
    • 180371
    • 180372
    • 180345
    • 180315
    • 170367
    • 170368
    • 164723
    • 180343
    • 180080
    • 180305
    • 180330
    • 170331
    • 164743
    • 180379
    • 180386
    • 164741
    • 180360
    • 180333
    • 170349
    • 170361
    • 180029
    • 180352
    • 180336
    • 180407
    • 164728
    • 180412
    • 180400
    • 180397
    • 180316
    • 180068
Amount recalled
127 units

This recall covers 3 products

The agency filed one notice per product. You are reading one of them; the other 2 are below.

Where it was sold

  • Nationwide

Why it was recalled

After CT image data from Toshiba is loaded, image mirroring can occur along the horizontal and vertical image axes. If this error occurs, the patient orientation/position may be misinterpreted and result in inappropriate treatment, even if the incorrect visualization is obvious.

This product could cause temporary or reversible health problems — stop using it.

Want the full recall guide?

The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Data as of Sep 19, 7:35 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.