Reported May 4, 2016 · Terminated

NeuViz 16 Multi-Slice CT Scanner System PN: 989605858501 a whole body computed tomography X-ray system featuring a…

Philips and Neusoft Medical Systems Co., Ltd.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Philips and Neusoft Medical Systems Co., Ltd. · No. 2 Xiu xiu Street · Shenyang, N/A · N/A

Is this the product you have?

  • NeuViz 16
  • Multi-Slice CT Scanner System PN989605858501 a whole body computed tomography X-ray system featuring a continuously rotating X-ray tube and detector array with multi-slice capability up to 16 slices simultaneously
Lot codes and dates
  • Serial Numbers
    • N16E090002
    • N16E090003
    • N16E090007
    • N16E090008
    • N16E090010
    • N16E100023
    • N16E110023
    • N16E110026
    • N16E120016
    • N16E120023
    • N16E120052
    • N16E120053
    • N16E130012
    • N16E130038
    • N16E130045
    • N16E140008
    • N16E140007
    • N16E140012
    • N16E140017
    • N16E140020
    • N16E140029
    • N16E140056
    • N16E140057
    • N16E140058
    • N16E150004
    • N16E150014
    • N16E150013
    • N16E150015
    • N16E150025
    • N16E150024
    • N16E150027
    • N16E150038
    • N16E150039
    • N16E150040
    • N16E100017
    • N16E140030 and N16E140031
Amount recalled
37 units

Where it was sold

Why it was recalled

The following issues are found in NeuViz 16 systems with software version 1.1.4.21425 and version 1.1.4.21426: 1) During the filming operation on MX 16-slice console software, the clipboard used for copying and pasting images is not cleared between patients. If the operator fails to copy the current patient's images before pasting, a previous patient's image may be present in the clipboard and be

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Nov 23, 2016 · Data as of Sep 19, 5:21 PM UTC

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