Reported Jun 10, 2015 · Terminated

Syngo.via and Syngo.x ; a software solution intended to be used for viewing, manipulation, communication, and storage…

Siemens Medical Solutions USA, Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Siemens Medical Solutions USA, Inc · 51 Valley Stream Pkwy · Malvern, PA · 19355-1406

Is this the product you have?

  • Syngo.via and Syngo.x ; a software solution intended to be used for viewing, manipulation, communication, and storage of medical images.
Lot codes and dates
  • Model Number of device10496180
  • with serial numbers

    167 of 167 codes

    • 220755
    • 101060
    • 100509
    • 220783
    • 100662
    • 220844
    • 130208
    • 102213
    • 100862
    • 101739
    • 102125
    • 102401
    • 102402
    • 130118
    • 102024
    • 102509
    • 102477
    • 102008
    • 100751
    • 101802
    • 102089
    • 101559
    • 102407
    • 130252
    • 220915
    • 220909
    • 130267
    • 101118
    • 101313
    • 101114
    • 130180
    • 100735
    • 100495
    • 102295
    • 102532
    • 220684
    • 220725
    • 102265
    • 101638
    • 102377
    • 101432
    • 102158
    • 101864
    • 130161
    • 102374
    • 102025
    • 220511
    • 102340
    • 102197
    • 101938
    • 101647
    • 100929
    • 220206
    • 100729
    • 101201
    • 101051
    • 101220
    • 101202
    • 101206
    • 101854
Amount recalled
167

This recall covers 2 products

The agency filed one notice per product. You are reading one of them; the other one is below.

Where it was sold

  • Nationwide

Why it was recalled

measurements drawn on the 2nd and subsequent images of the series are not visible on printouts when the series is sent to print.

This product could cause temporary or reversible health problems — stop using it.

Want the full recall guide?

The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Mar 24, 2017 · Data as of Sep 19, 6:50 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.