Reported Jun 12, 2019 · Terminated

Prometra Clinician Programmer (Touchscreen) Software version 2.00.29, Cat. No. 12828, used with Prometra and Prometra…

Flowonix Medical Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Flowonix Medical Inc · 120 Forbes Blvd Ste 170 · Mansfield, MA · 02048-1150

Is this the product you have?

  • Prometra Clinician Programmer (Touchscreen) Software version 2.00.29, Cat. No. 12828, used with Prometra and Prometra II Programmable Pumps. For intrathecal infusion.
Lot codes and dates
  • Serial Numbers

    318 of 318 codes

    • A15E0017
    • A15J0019
    • A16D0004
    • RA17B0003
    • RA17I0001
    • RA18B0008
    • RA18D0046
    • RA18G0074
    • RA18J0074
    • A15E0023
    • A15J0035
    • A16D0013
    • RA17B0004
    • RA17I0002
    • RA18B0009
    • RA18D0047
    • RA18G0079
    • RA18J0077
    • A15E0032
    • A15J0038
    • A16D0015
    • RA17B0007
    • RA17I0003
    • RA18B0012
    • RA18D0048
    • RA18G0080
    • RA18J0078
    • A15H0003
    • A15J0047
    • A16D0018
    • RA17C0001
    • RA17I0004
    • RA18B0014
    • RA18D0052
    • RA18J0001
    • RA18J0081
    • A15H0007
    • A15J0050
    • A16D0026
    • RA17C0005
    • RA17I0005
    • RA18B0016
    • RA18D0053
    • RA18J0002
    • RA18J050
    • A15H0031
    • A15J0051
    • A16D0032
    • RA17C0006
    • RA17I0007
    • RA18B0018
    • RA18G0004
    • RA18J0003
    • RA18K0003
    • A15H0038
    • A15K0018
    • A16D0033
    • RA17C0007
    • RA17I0008
    • RA18B0020
Amount recalled
318

This recall covers 5 products

The agency filed one notice per product. You are reading one of them; the other 4 are below.

Where it was sold

  • Nationwide

Why it was recalled

The pump shuts down unexpectedly if Error 115, an alarm associated with a watchdog timer timeout, is triggered. There has been an increase of Error 115 occurrences due to a software defect caused by a Healthcare Provider using a Clinician Programmer, Software Version 2.00.29, to program a Bridge or Demand bolus while the pump is set to either a Periodic Flow or Multiple Rates flow mode.

This product could cause temporary or reversible health problems — stop using it.

Want the full recall guide?

The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Jun 5, 2020 · Data as of Sep 19, 6:55 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.