Reported Jun 12, 2019 · Terminated

Prometra Programmer (Grand Prime) Software version 2.00.29, Cat. No. 13828, used with Prometra and Prometra II…

Flowonix Medical Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Flowonix Medical Inc · 120 Forbes Blvd Ste 170 · Mansfield, MA · 02048-1150

Is this the product you have?

  • Prometra Programmer (Grand Prime) Software version 2.00.29, Cat. No. 13828, used with Prometra and Prometra II Programmable Pumps. For intrathecal infusion.
Lot codes and dates
  • Software v.2.00.29
  • Serial numbers
    • D18L0003
    • D18L0022
    • D18L0013
    • D18L0035
    • D18L0004
    • D18L0025
    • D18L0014
    • D18L0036
    • D18L0006
    • D18L0026
    • D18L0015
    • D18L0037
    • D18L0010
    • D18L0027
    • D18L0016
    • D18L0038
    • D18L0009
    • D18L0028
    • D18L0017
    • D18L0034
    • D18L0008
    • D18L0029
    • D18L0018
    • D18L0039
    • D18L0007
    • D18L0030
    • D18L0019
    • D18L0040
    • D18L0011
    • D18L0031
    • D18L0021
    • D18L0041
    • D18L0005
    • D18L0032
    • D18L0023
    • D18L0042
    • D18L0012
    • D18L0033
    • D18L0024
    • D18L0020
Amount recalled
40

This recall covers 5 products

The agency filed one notice per product. You are reading one of them; the other 4 are below.

Where it was sold

  • Nationwide

Why it was recalled

The pump shuts down unexpectedly if Error 115, an alarm associated with a watchdog timer timeout, is triggered. There has been an increase of Error 115 occurrences due to a software defect caused by a Healthcare Provider using a Clinician Programmer, Software Version 2.00.29, to program a Bridge or Demand bolus while the pump is set to either a Periodic Flow or Multiple Rates flow mode.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Jun 5, 2020 · Data as of Sep 19, 5:37 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.