Reported Jul 6, 2016 · Terminated

Syngo.plaza, Picture archiving and communication system (PACS), Model Numbers - 10863171, 10863172, 10863173,

Siemens Medical Solutions USA, Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Siemens Medical Solutions USA, Inc · 40 Liberty Blvd · Malvern, PA · 19355-1418

Is this the product you have?

  • Syngo.plaza, Picture archiving and communication system (PACS), Model Numbers - 10863171, 10863172, 10863173,
Lot codes and dates
  • Serial Numbers

    71 of 71 codes

    • 100389
    • 100198
    • 100258
    • 100259
    • 100538
    • 100133
    • 100213
    • 100214
    • 100031
    • 100484
    • 100362
    • 100233
    • 100140
    • 100141
    • 100142
    • 100143
    • 100144
    • 100416
    • 100105
    • 100106
    • 100109
    • 100110
    • 100111
    • 100112
    • 100113
    • 100114
    • 100115
    • 100116
    • 100117
    • 100119
    • 100120
    • 100457
    • 100245
    • 100447
    • 100364
    • 100314
    • 100298
    • 100299
    • 100386
    • 100139
    • 100027
    • 100300
    • 100197
    • 100025
    • 100084 100186
    • 100189
    • 100190
    • 100191
    • 100192
    • 100195
    • 100196
    • 100033
    • 100306
    • 100307
    • 100232
    • 100256
    • 100199
    • 100188
    • 100194
    • 100257
Amount recalled
74 systems

This recall covers 2 products

The agency filed one notice per product. You are reading one of them; the other one is below.

Where it was sold

Why it was recalled

Software error in previous software versions in which two references for the same image may exist in the database.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Mar 20, 2017 · Data as of Sep 19, 4:45 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.