Reported Sep 28, 2016 · Terminated

Syngo.via picture archiving and communication system Syngo via is a software solution intended to be used for viewing,…

Siemens Medical Solutions USA, Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Siemens Medical Solutions USA, Inc · 40 Liberty Blvd · Malvern, PA · 19355-1418

Is this the product you have?

  • Syngo.via picture archiving and communication system Syngo via is a software solution intended to be used for viewing, manipulation, communication, and storage of medical images.
Lot codes and dates
  • Serial Numbers

    338 of 338 codes

    • 220755
    • 101060
    • 220807
    • 221363
    • 220497
    • 221053
    • 100662
    • 130301
    • 101494
    • 130643
    • 101312
    • 310364
    • 102213
    • 221225
    • 130653
    • 220687
    • 220811
    • 310395
    • 102048
    • 100741
    • 102523
    • 101739
    • 221244
    • 102125
    • 102401
    • 310397
    • 102036
    • 220939
    • 100915
    • 221110
    • 100598
    • 130765
    • 130321
    • 130118
    • 310310
    • 102477
    • 130692
    • 102008
    • 130159
    • 101757
    • 101773
    • 100751
    • 100713
    • 101802
    • 102535
    • 310536
    • 221199
    • 102089
    • 220451
    • 101559
    • 101479
    • 130252
    • 100417
    • 100421
    • 100641
    • 100642
    • 100644
    • 100646
    • 100418
    • 100419
Amount recalled
338 systems

This recall covers 2 products

The agency filed one notice per product. You are reading one of them; the other one is below.

Where it was sold

  • Nationwide

Why it was recalled

Software error. Incorrect values for the volume calculation from a freehand VOI at the customer site. In volume calculations of prostate as well as in volume calculations of liver were too high.

This product could cause temporary or reversible health problems — stop using it.

Want the full recall guide?

The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Aug 22, 2017 · Data as of Sep 19, 6:01 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.