Reported Sep 30, 2020 · Terminated

Software: Syngo.via RT Image Suite software version VA30_SP02 with license T_RT_IMAGE_SUITE_PAT_MARK Intended Use: used…

Siemens Medical Solutions USA, Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Siemens Medical Solutions USA, Inc · 40 Liberty Blvd · Malvern, PA · 19355

Is this the product you have?

  • SoftwareSyngo.via RT Image Suite software version VA30_SP02 with license T_RT_IMAGE_SUITE_PAT_MARK
  • Intended Useused as an advanced
  • application on a SOM10 scanner SMN10496180
Lot codes and dates
  • Serial Numbers

    64 of 64 codes

    • 100418
    • 100419
    • 100420
    • 100421
    • 100641
    • 100642
    • 100643
    • 100644
    • 100645
    • 100704
    • 100713
    • 100735
    • 100811
    • 100812
    • 100813
    • 100814
    • 101724
    • 102013
    • 102031
    • 102108
    • 102305
    • 102369
    • 130125
    • 130140
    • 130331
    • 130335
    • 130628
    • 130751
    • 130848
    • 130874
    • 131012
    • 131169
    • 131247
    • 131284
    • 131325
    • 131336
    • 131360
    • 131503
    • 131578
    • 131589
    • 131801
    • 131966
    • 132011
    • 132061
    • 132102
    • 132108
    • 132136
    • 132231
    • 132595
    • 132729
    • 222224
    • 222411
    • 222417
    • 222475
    • 222491
    • 222539
    • 222563
    • 222601
    • 222638
    • 222686
Amount recalled
64 systems US

Where it was sold

  • Nationwide

Why it was recalled

Calibration offset between the central CT image plane and the external RT lasers has been set automatically to the factory default of 50.00 cm, if the misadjustment of the offset value is not recognized during the subsequent treatment planning process or remains undetected during the position verification at the treatment system (e.g. linear accelerator), this can potentially result in an incorrect dose or dose applied to the wrong location

This product could cause temporary or reversible health problems — stop using it.

Want the full recall guide?

The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

Free recall alerts

Get alerted about new Siemens Medical Solutions USA, Inc. recalls

One email when a matching recall is published. No account, no cost, unsubscribe in one click.

Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Apr 19, 2023 · Data as of Sep 19, 4:52 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.