Reported Jul 18, 2024
BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard
BISSELL Homecare Inc. of Grand Rapids, Michigan
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.
Firm contact: Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, email RecallNA@bissell.com, or online at www.BISSELL.com/steamshotrecall or www.BISSELL.com and click on "Product Recalls" for more information.
What it looks like
Is this the product you have?
- BISSELL® Steam Shot™ Handheld Steam Cleaners
- Amount recalled
- About 3.2 million (In addition, about 355,000 were sold in Canada)
Where it was sold
Sold at Target, Walmart, and other department and home goods stores nationwide, and online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites from August 2008 through May 2024 for between $35 and $40, or $70 for a two-pack..
Why it was recalled
Stop using this product now
The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.
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