Reported Apr 6, 2023
BISSELL Expands Recall of Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard
BISSELL Homecare Inc. of Grand Rapids, Michigan
Risk not classifiedThe agency has not ranked the risk yet — treat the notice as a caution.What you should do
Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the recalled product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
Firm contact: Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551R and 25518
- Amount recalled
- About 2,000 (About 56,000 BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 were previously recalled in January 2023)
Where it was sold
Sold at Ollie's Bargain Outlet stores nationwide and online at www.hsn.com from May 2019 through July 2021 for between about $180 and $330..
Why it was recalled
The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.
The agency has not ranked the risk yet — treat the notice as a caution.
Reports so far: None reported
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