Reported Apr 27, 2022 · Ongoing

Artis Q.zen biplane, Model Number 10848355

Siemens Medical Solutions USA, Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Siemens Medical Solutions USA, Inc · 40 Liberty Blvd · Malvern, PA · 19355-1418

Is this the product you have?

  • Artis Q.zen biplane, Model Number 10848355
Lot codes and dates
  • UDI4056869010038
  • Serial Numbers

    67 of 67 codes

    • 123225
    • 123245
    • 123026
    • 123043
    • 123031
    • 123053
    • 123202
    • 123050
    • 123248
    • 123008
    • 123255
    • 123252
    • 123259
    • 123035
    • 123211
    • 123247
    • 123011
    • 123003
    • 123032
    • 123208
    • 123209
    • 123231
    • 123246
    • 123254
    • 123025
    • 123036
    • 123220
    • 123221
    • 123222
    • 123206
    • 123207
    • 123268
    • 123240
    • 123262
    • 123265
    • 123219
    • 123505
    • 123213
    • 123250
    • 123251
    • 123022
    • 123229
    • 123205
    • 123502
    • 123201
    • 123023
    • 123024
    • 123224
    • 123232
    • 123233
    • 123234
    • 123501
    • 123027
    • 123049
    • 123249
    • 123055
    • 123056
    • 123037
    • 123264
    • 123010
  • Additional Serial Numbers as of 10/4/23123216 123239
Amount recalled
69 systems

This recall covers 18 products

The agency filed one notice per product. You are reading one of them; the other 17 are below.

5 more are in the archive.

Where it was sold

  • Nationwide

Why it was recalled

If the coolant level in the cooling circuit drops below a certain level, this may result in a situation in which the X-ray tube is no longer sufficiently cooled and the system will display the message "TUBE HOT, have a break". Several minutes later the system will block X-ray to prevent further damage and display the message "NO XRAY: TUBE TOO HOT".

This product could cause temporary or reversible health problems — stop using it.

Want the full recall guide?

The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Data as of Sep 19, 7:36 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.