Reported Oct 1, 2025 · Ongoing

Philips CT systems labeled as the following: 1. Ingenuity CT Family Brazil, Model Number: 728325.

Philips North America LLC

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Philips North America Llc · 222 Jacobs St · Cambridge, MA · 02141-2289

Is this the product you have?

  • Philips
  • CT systems labeled as the following1. Ingenuity CT Family Brazil
  • Model Number728325
Lot codes and dates
  • 1
  • Model Number728325
  • UDI-DIN/A
  • Serial Numbers
    • 338014
    • 338028
    • 338019
Amount recalled
3 units

This recall covers 10 products

The agency filed one notice per product. You are reading one of them; the other 9 are below.

Where it was sold

  • Nationwide

Why it was recalled

The patient support table (couch) may descend unexpectedly to the lowermost position due to a component (ball screw) misalignment after a replacement.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Data as of Sep 19, 4:55 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.